PokerStars is one of the most popular ways worldwide to play online poker. However, it is not flawless and occasional issues will come up here or there from time to time. Luckily, the community is big, and the support team is so experienced that most issues can be solved relatively easily. So, if, for example, your PokerStars will not open, there is nothing to worry about. You are not the first to come up with a problem like that.
Things get a little trickier if you are on Mac. PokerStars software was originally developed for Windows. A Mac OS-compatible version came out later with a shorter development history. Despite that, thousands of online poker players use PokerStars on Mac daily and have the time of their lives.
So, if you became unlucky today and got an issue, there are a few things to try first. We will cover all the necessary steps if PokerStars suddenly does not open on Mac. Whatever the cause of this failure, there’s a fix available. So, let’s get to the causes right away.
Why Won’t PokerStars Open On Mac?
There can be many answers to this question. Some people experience similar inconveniences after a PokerStars update. On the contrary, others suddenly can not seem to open PokerStars on Mac OS for no apparent reason. In any case, we are talking about the client not running or the software not launching. If you can open PokerStars but can not play online poker or experience another issue, this is not what you want.
If PokerStars will not open on Mac, here are a few troubleshooting techniques to solve this.
Update Your Mac OS To The Newest Version
PokerStars software itself might not be the cause of its failure to run. The cause might be your Mac OS, especially if you have not updated it. That’s because PokerStars does not support old versions of the Apple operating system. You must have the oldest Mac OS X 10.7, Lion. If yours is older, then you absolutely must upgrade.
You can easily upgrade your operating system by downloading it from the official Mac OS site. Modern computers will have no problem running this version of Macintosh. However, another solution exists if your hardware is old and can not support this operating system.
Read: PokerStars is Not Responding – What Should I Do?
You can always use a virtual machine, of which there are many, to run Windows on top of the Mac OS. That is because a virtual machine emulates the environment as present in Windows, making all the Windows software compatible with your device. This way, you can then run PokerStars software for Windows.
Speaking of software and hardware compatibility, PokerStars has minimum system requirements too. If you do not meet them, this may also cause problems, such as PokerStars not opening on Mac. The requirements are as follows:
• 512MB RAM;
• 1024×768 screen resolution or higher;
• 60MB free disk space;
• 56k dial-up Internet connection.
Reinstall Or Update Your PokerStars Software
Similarly, PokerStars itself may cause compatibility issues. In this case, you should update the software to its newest version to enjoy online poker again. PokerStars support is always working on new versions of the client and games. These include new features, bug fixes, improved performance, and compatibility.
It might be that your old PokerStars version is not supported anymore, and the issue you are experiencing has been fixed with a later update patch. By upgrading your PokerStars client and software, you can ensure that you have not missed anything.
As already mentioned, some updates can cause issues that were not present. If your Pokerstars does not open on Mac after an update, do not worry. Developers are probably already aware of this and are working on a fix.
Try reinstalling if you already have the newest version possible but can not open PokerStars on Mac. A solution is as simple as this fix more issues than you could imagine. Just make sure to follow a few steps beforehand. First, you have got to uninstall the current software. Then, restart your device before moving on to a new installation.
Check Your Internet Connection
If the problem persists, it might be caused by corrupted files due to transfer errors when downloading the software from the PokerStars website. Therefore, ensure your internet connection is working consistently and fully. Also, make sure that no third-party software is limiting its access to the internet. So, again, try downloading PokerStars and installing this new file after deleting the previous one.
A broken Internet connection may cause PokerStars not to launch, even if it was downloaded and installed correctly. It requires a stable internet connection to access online poker games.
E-mail PokerStars Support
If all else fails, you can always contact PokerStars support. They have years of experience troubleshooting PokerStars on Mac and have seen it all. They are also kind enough to look into your situation as closely as possible. Sometimes, PokerStars will not open on Mac for more complicated reasons. Official support is your best bet to find the solution easily and quickly.
You can find the support team on their official website. This includes your Mac OS version, your device, and the version of PokerStars software. Just don’t forget to include specific details when inquiring. Plus, a detailed explanation of the issue helps a lot too.
