Since it was founded in 1996, NetEnt has established itself as one of the leading providers of online games, including slots, instant wins, and table games. Amongst its vast catalog is the ever-popular Aloha! Cluster Pays, Starburst, branded games such as Planet of the Apes and Guns N’ Roses, and innovative new slots like Finn and the Swirly Spin.
With so much enjoyment, however, comes much potential for disappointment if NetEnt’s slots are not working. Sometimes, it might even mean you miss out on free spins and great bonuses. But do not worry: if you cannot play your favorite NetEnt games, there are ways to fix the problem. Try a few of these and see which works for you!
Switch Sites
If you find that NetEnt slots are not loading, checking a different slots site first can help you determine whether the issue you are experiencing is site-specific or network-wide. Many players already have an account on multiple sites; if not, signing up takes just a few minutes.
As an added tip, we suggest you try a site where a different provider operates. Often, areas in the same network share resources, so venturing outside the network should give you a better idea of the vast problem. Plus, there is always the chance you could find a new favorite site!
Try a Different Browser
Your web browser undergoes frequent updates to fend off security threats, stay up to date with software changes, and keep running smoothly. However, gaming developers also need to update their software, and unfortunately, the pace of these two sets of updates will not always sync up. This means that if your favorite NetEnt slot is not loading, it may be an issue caused by your browser.
If this is the case, the issue is simple to fix—try using a different browser! Many of us already have more than one browser on our PCs or Macs; if not, installing a new one should take just a few minutes.
Don’t worry about having to make a permanent switch, though. If a browser issue is behind your favorite NetEnt slot not loading, then a subsequent update on either the part of the gaming developer or browser manufacturer should sort the problem out within a few days.
Use a VPN
Some users have reported that problems relating to NetEnt slots may be specific to a particular country or territory. A key example is the issues plaguing UK players in December 2017. While it would be tempting to up sticks and move to a (preferably sunny) place where you do not have to worry about the prospect of your favorite NetEnt slot, not loading, a cheaper, better (and frankly less expensive) option is to use a VPN.
There are plenty of VPNs; depending on your needs, you might consider installing a browser extension, visiting a VPN site, or downloading an app for mobile players. No matter what you opt for, you must choose an address in another country.
Pro tip: Avoid countries where players cannot access your casino site! Check your site’s terms and conditions to verify where you can play.
Change your IP address
A related issue to the above problem, some players have found that using a different IP address allows them to load NetEnt slots. The specific issue identified by some players is that switching from IPv6 to the older IPv4 format helps to solve the issue.
It is worth noting that not everyone who has tried this fix has been successful in getting NetEnt slots to load. If you would like to give it a go, though, then here is how to do it on Windows 10:
- Open the Start menu, then go to Settings > Network and Internet > WiFi.
- Click on Manage known networks, select the network whose IP address you want to change, and then click Properties.
- Scroll to the IP settings section and click the Edit button underneath the IP assignment.
- In the drop-down menu that appears, select Manual.
- Under IPv4, switch the toggle to On.
- Enter your IP address settings in the IP address, Subnet prefix length, and Gateway boxes, and specify a DNS server in the Preferred DNS and Alternate DNS boxes.
- Click Save to finish.
Account-specific problems
The issue might be related to your account if you have a problem loading NetEnt slots or are finding it difficult to play your favorite online games. That is why it is worth contacting your slots site’s customer support to check if the team can identify any issues with your account affecting your ability to play specific slots.
Sometimes, the most straightforward fix might be opening up a new account. While this may seem drastic, it can help you start afresh and solve account-specific issues resulting in a NetEnt slot not loading. However, you should verify that this is okay with your site’s support team. Not only will this ensure that you do not run into any issues getting your new account verified, but they will often credit your new account with the bonuses and free spins you accrued on your old account. Result!
If the above fixes have not worked for you, do not worry too much: typically, most problems affecting slots should be solved within a few days. In the meantime, report any bugs you encounter to your slot’s site of choice, including as much detail as possible to help identify the root causes of the problem.
If they have worked, we are glad to have helped, and we hope you enjoy playing your favorite NetEnt slots again!
